FAQs
Each potential claim is reviewed by our team and accepted based on merit.
With our experience and practice, we will ascertain the proper monetary values. Please note
however that there is no guarantee that your matter will result in monetary recovery.
We operate on a no-win-no-fee basis. If we do not recover an amount in money on your behalf you will not owe us anything for our services.
These costs will be repaid when there is a monetary recovery.
An experienced attorney assisted by administrative staff. After your consultation, you will be notified of the details of the attorney and his/her or assistant who can be approached via telephone or e-mail for any information or assistance regarding your matter.
We will keep you informed regarding the progress of your matter. However please feel free to contact your legal team to discuss the matter at any time.
This will depend on the parties and the court.
Yes, if your matter goes to trial, you will need to be present at all times. Your attorney will advise and assist you with the specific procedures of the trial.
Should settlement negotiations be initiated by either party you will be informed. It will only be with your full participation, advice, and consent that your case will be settled.
This will once again depend on the parties and the Court. In claims against the RAF it can take between 180 or more to pay you the
awarded amount.
In terms of the relevant laws, a claim must be brought within 3 years of the date of the incident. Therefore a summons must be issued out of the Court and served on the defendant/s. There are exceptions to the 3-year rule relating to the age of majority, capacity to
institute a claim and lack of knowledge of the claim. If your claim is against the RAF then we need to lodge your claim with the RAF within 3 years if the driver of the vehicle was known and within 2 years if the driver of the vehicle is unknown. In order for us to prepare your claim before it can be issued out of the Court we will require some time to investigate the claim, collate the necessary documentation, lodge the claim with the RAF if it is a claim against the RAF and, depending on the nature of the claim and if necessary, obtain an expert opinion to substantiate the claim. It is therefore important for you to contact us as soon as possible after the incident to investigate the matter further.